Starters die for ordinary reasons. A long holiday. A fridge that stopped. A jar that went in the dishwasher by accident. This makes all of those a non-event.
The decal goes on the jar the day it arrives. It marks the feeding level, so you can read the rise at a glance. The insurance sits in the background until the day you need it. Then you email us, and a fresh packet is on its way.
What you get
- Lifetime replacement on The Mother: up to two fresh packets in any twelve months, no photo needed
- One waterproof feeding-level jar decal, shipped flat in your envelope
How to claim
Email support@motherscountrystore.com with your order number. A replacement ships by USPS to your US address within one to two business days.

